Friday Aug 08 2008
Qualifications : NVQ
In this section

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  • NVQ Level 1
  • NVQ level 2
  • NVQ level 3
  • NVQ level 4

NVQ Level 3 in Customer Service

Related Information
 

Accreditation Information
(see National Database of Accredited Qualifications)   
QAN Number: 100/6089/3

NQF Level: Level 3
Accreditation period: 1 August 2006 to 31 July 2009
Certification end date: 31 July 2012

Funding Information
(see LSC Learning Aims Database)
Learning Aim Reference: 10060893
Section 96: 16-18 and 18+   Section 97: 19+

Logbook for candidates (N017653) is available from Edexcel Publications and, along with Sector guidance for centres, can be accessed below.

It should be noted that centres require approval from Edexcel before offering this qualification.

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Sector guidance for centres - Issue 3
March 2008
PDF PDF (1 MB)
10/03/2008
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Candidate guidance and log book
Issue 2
PDF PDF (1 MB)
09/10/2006
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National Occupational Standards - Issue 3
PDF PDF (1017 KB)
04/03/2008
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Erratum Notification
Edexcel levels 2, 3 & 4 in Customer Service.  Centres are advised that the published Logbooks for Candidates for the above qualifications have some minor errors in the published document
PDF PDF (25 KB)
27/09/2006
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Second Erratum Notification
Edexcel level 3 in Customer Service.  There is a further error within the published structure and eligibility requirement of the Level 3 NVQ in Customer Service, please see erratum for further details. 
PDF PDF (16 KB)
27/09/2006
Other Customer Service Qualifications

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